Bonaventure
Support Services
A Message From Our Founders
People….The Heart and Soul of our WHY.
Everyone in this world is designed to do something exceptional – some are born with the gift of working hands-on with vehicles, homes, forests, the ocean; some can play sports at an incredibly elite level; some have the brilliance to perform life-saving surgeries; some serve and protect in policing and firefighting, while others ensure all of the goods and services that we require and produced, shipped, and delivered where and when we need them.
We see the potential in all we support and assist them in achieving their goals to establish and maintain their best life. This is not a role that just anyone can perform…compassion, resilience, empathy, and empowerment are the foundations of what we provide to a population that have endured many hardships in their life journey. And those individuals, in turn, provide us with the same, making for changed lives and a harmonious balance that we all require.
We are ONE. This is our WHY.
– Founders, Andy and Trina Reynolds
A Message From Our Executive Director
As we navigate through the currents of our work in the supports we provide, it’s important to pause and reflect on the unique traits that make us who we are.
At times, our journey might resemble that of a flock of geese, soaring through the skies with purpose and unity. Just like these magnificent creatures, we rely on each other’s support and guidance to reach our destination.
Let’s embrace our “goose spirit” – the spirit of collaboration, resilience, and community. Together, we can achieve remarkable feats and make a lasting impact on the lives of those we support.
As we continue to strive for excellence in our work, remember that each of us plays a vital role in our collective success. Let’s keep honking loudly for positive change and spreading our wings to new horizons.
Thank you for all that you do.
– Executive Director, Christy Sudyko
Bonaventure’s Services
Bonaventure honors the rich heritage and traditions of the Coast Salish people, on whose lands we work, live, and play. We are committed to respecting and learning from the cultures that shape this land, as we strive to cultivate a community rooted in understanding and inclusivity.
Employment
Bonaventure Support Services has the expertise to support CLBC eligible adults to find and keep work, using approaches that recognize your unique skills and abilities.
Community Housing
Bonaventure provides community housing for adults and youth with diverse abilities in Central Vancouver Island, with 11 houses providing care.
Community Inclusion
Bonaventure provides community inclusion services for adults and youth with diverse abilities for Central Vancouver Island with close to 100 individuals being supported in 4 programs.
Host Agency
Bonaventure provides Host Agency services that works with individual and families in partnership.
Empowering Potential, Together.
About Us
Bonaventure Support Services proudly supports adults, children and youth with diversabilities in the Central Vancouver Island region. Through a person centered, goal directed approach, we help supported individuals enhance their life skills, reaching their full potential. Bonaventure’s Community Housing, Community Inclusion, Host Agency, and Employment services are contracted on behalf of Community Living BC (CLBC) and the Ministry of Child and Family Development (MCFD).
Mission
“Dedicated to common-unity, holding space where people are empowered.”
Vision
“To cultivate an environment dedicated to unlocking the potential of self and community.”
The Name?
We have been asked on a few occasions why did we chose the name Bonaventure Support Services. The navy is a big part of Andy’s family and the HMCS Bonaventure was Canada’s last aircraft carrier. The ship never saw front-line combat during her career. She was primarily a support ship for the Royal Canadian Navy in a variety of ways.
The HMCS Bonaventure supported its navy community in numerous ways over her lifetime. We strive to support our community in various ways as well!
CARF
Bonaventure was awarded its first three-year CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities) in 2015 and continues to successfully maintain CARF Standards.
CARF is an independent, not-for-profit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the persons served. In keeping with CARF Standards, BSS has established a process for Continuous Quality Improvement and continues to demonstrate commitment to continually improving services, encouraging feedback and participation within the community.
Code of Ethics
Guiding Our Work, Upholding Our Values
Commitment to Service Quality
- Ensure our services meet the needs of those we support.
- Strive for the highest quality in all we do.
- Actively work towards achieving Bonaventure’s mission.
Respect and Dignity
- Respect the value and dignity of all employees, individuals, volunteers, families, and stakeholders.
- Recognize and appreciate excellent work done by team members and those we support.
- Always speak positively, respectfully, and courteously to everyone.
Integrity and Confidentiality
- Be knowledgeable of and follow all company policies, procedures, laws, and regulations.
- Maintain strict confidentiality and only disclose information with appropriate consent or legal requirements.
- Support an open and cooperative work environment while safeguarding confidentiality.
Professionalism and Responsibility
- Uphold Bonaventure’s positive image through respectful and ethical interactions, ensuring that personal actions reflect well on the organization’s reputation.
- Adhere to Bonaventure’s policies, legal and ethical guidelines.
- Maintain professional boundaries with supported individuals, stakeholders, coworkers, and supervisors, and avoid conflicts with other jobs that may impact your work.
Loyalty and Team Support
- Foster loyalty, trust, and mutual respect within the workplace.
- Cooperate with management decisions, while expressing opinions constructively.
- Create a positive work atmosphere by maintaining enthusiasm and a good attitude.
Personal Growth and Compliance
- Strive for continuous personal and professional growth.
- Keep personnel files current with certifications, licenses, and other relevant documents.
YOUR RIGHTS
We have a responsibility to let you know about your rights. Click here to learn more
Values & Principles
Our core value is to put the needs, safety concerns, and outcomes of the persons who receive services first. To the end, Bonaventure Support Services Ltd is guided by our commitment to:
Person-Centered Supports
Employees must respect and support each person’s self-direction and unique circumstances, promoting well-being and safety, while maintaining professional boundaries and advocating for alternatives to restrictive practices.
Integrity and Responsibility
Employees are responsible for their actions and must seek advice on ethical dilemmas, remain professionally competent, and model positive behavior.
Confidentiality
Confidentiality is paramount, with exceptions for provincial regulations or situations where harm is imminent. Employees must honor individuals’ wishes about sharing information.
Justice, Fairness, and Equity
Employees help individuals access community resources, understand their rights, and work alongside legal guardians to respect individual preferences.
Respect
Employees must understand the individuals they support, protecting their privacy and human rights while respecting cultural contexts and personal preferences.
Relationships
Facilitating meaningful relationships is key. Employees must respect the relationship preferences of individuals and remove themselves if personal beliefs conflict.
Self-Determination
Individuals are encouraged to lead self-directed lives, take informed risks, and pursue lifelong growth.
Advocacy
Employees support individuals in self-advocacy, promote justice, and find alternative ways to understand non-verbal needs. They must advocate for stronger laws and hold those who exploit vulnerable individuals accountable.
Clients & Testimonials
